Frequently Asked Questions
Q: Who do you work with?
A: We primarily support small businesses across Perth and Western Australia, including sole traders, companies, trusts, and partnerships at various stages of their journey. While our passion is working with small businesses, we also provide accounting services for individuals, including personal tax returns and rental properties.
Q: Do you specialise in a particular type of client?
A: Tide Accounting primarily supports small businesses across Perth and Western Australia. While we work with a wide range of clients, we particularly enjoy supporting female business owners and being part of the local women in business community.
Q: What makes Tide Accounting different from a traditional accountant?
A: We believe accounting should be collaborative and accessible. Instead of hearing from your accountant once a year, we work with you throughout the year so you always understand where your business stands and can make informed decisions.
Q: What services do you offer?
A: We provide taxation services, bookkeeping, payroll support, and business advisory services. All services are tailored to your business needs rather than offered as fixed packages.
Q: Do you support new or early stage businesses?
A: Yes. We work with start ups and businesses that are just getting started, helping with setup, structure, compliance, and ongoing support as your business grows.
Q: How do I book a consultation?
A: You can book a free consultation by clicking the “Book a Free Consultation” button on any page of our website.
Q: How does the client portal work?
A: Once you become a client, you will receive secure login details to access your client portal. This allows you to upload documents, view information, and communicate securely.
Q: Can I contact you if I have a quick question?
A: Yes. We encourage open communication and want clients to feel comfortable reaching out with questions. Our goal is to provide the level of support usually reserved for higher value clients, made accessible for small businesses.
Q: Do you work with clients outside of Perth?
A: Yes. While we are Perth based and passionate about supporting local businesses, we also work with clients remotely across Western Australia.
Q: What happens after I book a consultation?
A: We will take the time to understand your business, your current challenges, and your goals. From there, we will recommend the most suitable services and next steps for your situation.