Privacy Policy

Interpretation and Definitions

Interpretation

Words with capitalised first letters have meanings defined below. These definitions apply whether the words appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• Company, We, Us, or Our refers to Tide Accounting.
• Service refers to the Tide Accounting website and accounting services.
• Personal Data means any information that identifies or could reasonably identify an individual.
• Usage Data refers to data collected automatically when using the website.
• You means the individual or business accessing or using our Service.
• Service Provider means third parties who assist us in operating our website or providing services, such as IT, software, or hosting providers.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
When you use our website, contact us, or engage our services, we may collect personal information including but not limited to:

• Name
• Email address
• Phone number
• Business name and structure
• Financial and tax related information required to provide accounting services

We only collect information necessary to provide our services and meet legal and regulatory obligations.

Usage Data
Usage Data is collected automatically and may include:

• IP address
• Browser type and version
• Pages visited
• Time and date of visits
• Time spent on pages

This data helps us understand how visitors use our website and improve performance and usability.

Tracking Technologies and Cookies

We use cookies and similar technologies to improve website functionality and analyse usage.
Cookies may be session cookies or persistent cookies. You can configure your browser to refuse cookies, however some parts of the website may not function properly as a result.

Cookies are used for:

• Essential website functionality
• Remembering preferences
• Website performance and analytics

Use of Your Personal Data

Tide Accounting may use your Personal Data to:

• Provide and maintain our services
• Respond to enquiries and consultation requests
• Deliver accounting, taxation, bookkeeping, and advisory services
• Communicate with you about your services or updates
• Meet legal and regulatory obligations
• Improve our website and service delivery

We do not sell or rent your personal information.

Disclosure of Your Personal Data

We may share your information only where necessary, including:

• With trusted Service Providers who assist in delivering our services
• Where required by law, regulation, or professional obligations
• With your consent

All third parties are required to handle information securely and confidentially.

Retention of Your Personal Data

We retain personal information only for as long as required to:

• Provide services
• Comply with legal, taxation, and professional record keeping requirements
• Resolve disputes or enforce agreements

Security of Your Personal Data

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. While we use secure systems and practices, no method of online transmission is completely secure.

Your Privacy Rights

You have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of information where legally permitted

To exercise these rights, please contact us directly.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

Links to Other Websites

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.